Thank you for visiting our website. At www.wizekart.com (hereinafter, the terms “we”, “us” and “our” refer to www.wizekart.com, we are keenly aware of the trust our users (hereinafter referred to as “You” “Your” “Yourself”) place in us and our responsibility to protect their privacy.
COLLECTION OF INFORMATION
We may collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
The website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. By collecting data based on user demographics including age and gender, the website does not utilize such information to individually identify a visitor. The data gathered is only referred to for providing better offers based on group segmentation and improving the user experience and interface.
DISTRIBUTION OF INFORMATION
Any personally identifiable information you submit with the site will ONLY be disclosed to service providers who are linked to your request. We will not disclose, sell, share or in any way reveal Your information to any other third party.
COMMITMENT TO DATA SECURITY
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
In certain cases, specifically with regard to particular products, you might be required to provide Your credit or debit card details to the approved payment gateways while making the payment. In this regard, you agree to provide correct and accurate credit/ debit card details to the approved payment gateways for availing Services on the Website. You shall not use the credit/ debit card which is not lawfully owned by you, i.e. in any transaction, You must use Your own credit/ debit card. The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of your credit/ debit card details. Vertuindiaofficial.com expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit/ debit card.
www.wizekart.com reserves the right to modify and/ or change the terms of this policy without any prior notice.
REFUND AND EXCHANGE POLICY
7 DAY REPLACEMENT WARRANTY :
Our business thrives on good reputation. We know how important it is that every customer be happy with their purchase every time they visit our online boutique. We guarantee 100% Customer Satisfaction on every purchase.
We give 7 days Replacement Warranty for all the products sold on our website - if any manufacturing defect occurs.
Process of Replacement :
- Customers have to notify us of any damage or manufacturing defect within 7 days from the date of delivery on our email id [email protected]
- We will arrange a pickup from customers address.
- After receiving the defective product and checking the cause of damage, We will ship a brand new product at no extra cost.
- However, the company reserves the right to offer an alternate product in case the product is out of stock/ production.
- The 7 days replacement warranty is valid only in cases of manufacturing defects and transport damages and is invalid in cases of damages due to normal wear & tear and negligence on part of the customer.
CANCELATION & REFUND POLICY :
- Online Payment Ordered can be cancelled before the products are actually dispatched. Post Dispatch the order cannot be cancelled.
- Online Payment order that are cancelled before product dispatch. Refund will be credited back to the source Bank Account / Card within 7-10 Business days, In case of any help kindly email us
Please Note the following while returning our product for replacement:
1. Please inform us by email before sending the product back
2. Return Shipping charges will be borne by Buyer (not applicable in case of replacement due to manufacturing defects)
3. The product should not be tampered or used
4. After receiving the product only we will dispatch the new replacement
For Further queries or doubts , please mail us on [email protected] with your mobile number and we shall arrange a call back within 24 to 48 hours
We at know how important it is to receive your purchased products in the finest condition and on time. So we use the best in the business - Bluedart Couriers, to deliver your products to you as early as possible.
-Depending upon your location, the product will be delivered to you within 15- 21 workings days after it has been dispatched from our warehouse and the shippind details will be sent to your registered email id and mobile number
-Free shipping is available on all products.
-The whole order amount will be refunded back (in case of Online Payment) if the order is canceled from our end or is lost in transit by us.
- All the Goods are insured in transit so the your money is 100% safe in transit.
Request to Access Personal Data
You can request to the seller to provide the report of your personal data they have store by entering the email Id.